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Cartrack career site
Technical & Operations · Malaysia, Kuala Lumpur

Control Room Agent

Job Summary

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Control Room Agent to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibilities

  • Deliver excellent customer service by efficiently listening and addressing the customers' needs
  • Be a central point of contact for our loyal customers and coordinate exceptional customer service with relevant Cartrack departments.
  • Ensure proper documentation and safeguarding of customer database
  • Develop strategies and provide seamless customer support

Requirements

  • Excellent communication & interpersonal skills
  • Vibrant Character with a positive attitude
Department
Technical & Operations
Role
Control Room Agent
Locations
Malaysia, Kuala Lumpur
Technical & Operations · Malaysia, Kuala Lumpur

Control Room Agent

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