We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries, and we are looking for a Billing Agent to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency. Currently we are looking for a Billing Agent to join our team in South Jakarta, Indonesia.

Responsibility

• Manage end-to-end billing operations, including invoice preparation, payment processing, recurring billing cycles, and subscription renewals
• Liaise with customers and suppliers, addressing billing inquiries and escalating disputes to relevant departments with proper follow-up
• Ensure accuracy in all billing activities by reviewing data, resolving discrepancies, and maintaining detailed customer account records
• Deliver timely and accurate invoices for SaaS and GPS tracking services, ensuring compliance with company policies and financial regulations
• Support continuous improvement in billing processes and contribute to financial reporting and analysis to enhance overall efficiency

Job Requirement

• Strong communication, interpersonal skills, and emotional intelligence; assertive and  confident in interactions
• Minimum 2 years of experience in accounting or billing; familiar with Navision and Microsoft Office
• High attention to detail, strong administrative and analytical skills
• Positive, hands-on attitude; energetic team player
• Proficient in English (speaking, listening, and writing)