We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23  countries, and we are looking for a Collection Admin to join our team. Our teams are collaborative,  vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency. Currently, we are looking for a Collection Admin to join our team in South Jakarta, Indonesia.

Responsibility

• Maintain accurate and up-to-date records of all collection activities in the system.

• Work closely with the finance and sales teams to resolve payment disputes and discrepancies.

• Assist in preparing weekly/monthly aging reports and collection performance summaries.

• Support internal and external audits by providing relevant documentation.

• Handle administrative tasks such as filing, document management, and updating customer contact information.

• Handle invoicing, payments, and liaise with customers and suppliers

• Escalates customer disputes or ensures enquiries are made to relevant departments and ensures proper follow-up

• Assist in the preparation and analysis of billing-related financial reports.

• Ensure all billing activities comply with company policies and financial regulations.

• Continuously improve billing processes to enhance accuracy and efficiency.

Job Requirement

• A degree in Accounting, Finance, or a related field is required

• Proven 2 years of experience in billing and reconciliation or accounts receivable.

• Strong communication in both Bahasa and English

• Proficiency in Microsoft Office (especially Excel) and accounting software (e.g., SAP, QuickBooks, or similar).

• Detail-oriented with strong organizational and time-management abilities.

• Ability to work independently and as part of a team