Job description

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Operations Administrator to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Job Responsibilities:

• Assist in daily client scheduling and coordination via phone calls, WhatsApp, and email.
• Follow up promptly with clients to ensure smooth communication and task completion.
• Maintain daily SLAs to ensure timely service delivery.
• Prepare and update daily operational reports with accuracy and consistency.
• Collaborate closely with cross-functional teams including Sales, Technical, and Operations to support day-to-day activities.
• Perform day-to-day data entry and administrative support for contract management and documentation.
• Handle general administrative duties including filing, document tracking, and other assigned tasks.

Job Requirements:

• Tertiary education with outstanding academic performance.
• Experience in scheduling is a plus.
• Proficient in Malay, English and Mandarin (to liaise with Mandarin speaking associates).
• Familiar with Microsoft Office applications.
• Excellent communication and interpersonal skills.
• Hands-on and a positive attitude.
• Team player, with a high level of energy and able to work independently.

Employee Benefit

• Near LRT station (Abdullah Hukum)
• Unlimited Medical Outpatient Benefit - Clinical
• Insurances Coverage
• Start with 15 days AL
• New-born Baby Gift up to RM200
• Flexible Benefit
• Performance Bonus (Yearly)
• Dental Coverage