Technical & Operations
·
Philippines, Makati
Product Training Specialist
Do you take ownership, embrace challenges, and love problem-solving? Are you passionate, adaptable, and innovative?
We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Product Training Specialist to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Responsibilities:
- Identify internal and external training needs, develop training programs, assess understanding and conduct refresher sessions as needed
- Designing and executing quality training to external clients across different markets as needed
- Ability to conduct training sessions in English and Filipino
- Provide weekly classroom training and onsite/online training to external clients
- Maintain effective communication with customers to establish further training needs
- Gather feedback on customers and propose solutions to gaps
- Evaluate the effectiveness of training and modify materials and processes as appropriate
- Assist in creating and updating of Product User Guides in English and Filipino
- Conduct internal product training sessions for onboarding staff across various countries
Type of Training
- Induction: Company and Product Introduction
- New Product Launch
- In-depth Cartrack Solutions training
Requirements:
- Diploma/Bachelor's Degree in Business with outstanding academic performance or equivalent industry experience
- At least 3 years in a learning and development and/or training
- Passionate and engaging communication skills
- Confident to conduct stand-up presentations
- Can work onsite in Makati
- Willing to do field work (4x a week)
- Department
- Technical & Operations
- Role
- Product Trainer
- Locations
- Philippines, Makati
