We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Collection Admin (Data Analyst & SQL) to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibilities

• Manage daily collection activities and work closely with the Team Leader to accelerate payment realization, particularly through tracking and monitoring supporting documents from both clients and internal units
• Proactively collaborate with internal units
• Analyze collections data to identify trends, payment behaviors, and areas of risk or opportunity.
  
• Develop, maintain, and optimize SQL queries and reports to support collections processes and business intelligence.
  
• Collaborate with finance, operations, and IT teams to implement data-driven solutions and process improvements.
  
• Prepare and present collection performance dashboards, KPIs, and analytical reports for management.
  
• Monitor and maintain customer account data integrity in internal systems
  
• Reconcile payments, disputes, and escalated issues to ensure timely resolution.
  
• Assist in the design and implementation of automated workflows for collection activities.
• Ensure compliance with internal policies, legal standards, and industry regulations.
  

Requirements

• Bachelor’s degree in Finance, Accounting, Business Analytics, Information Systems, or related field.
  
• 2+ years of experience in a collections, credit control, or accounts receivable roles or Administration or Analyst.
  
• Proven experience in data analysis and SQL (ability to write complex queries, join tables, extract and manipulate data).
  
• Strong proficiency in Excel (pivot tables, lookups, charts) and data visualization tools (e.g., Power BI, Tableau) is a plus.
  
• Strong analytical and problem-solving skills with attention to detail.
  
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.