Technical & Operations
·
Philippines, Makati
Operations Admin/ Scheduler | Work Onsite in Makati City
We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Operations Admin (Scheduler) to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Responsibilities:
- Scheduling with our customers of all installations
- Manage fast turn around times and ensure installations has short lead times;
- Handle customers enquiries via inbound calls and email correspondence;
- Escalates enquiries or issues to relevant departments and ensure proper follow-up;
- Ensure quality customer service and maintaining good phone etiquette;
- Provide customer support activities;
- Quality checking of new processed sales agreement;
- Assist with any administrative duties and to perform any ad-hoc duties, as and when required.
Requirements:
- Minimum Diploma, or Bachelors degree of any course
- Project management experience will be beneficial.
- Open for Fresh Graduates or with 6 months experience in scheduling in logistics/ delivery company/ or any admin related experience.
- Proficient with Microsoft Office applications, must be skilled in Excel;
- Excellent communication and interpersonal skills;
- Willing to render overtime if needed
- Highly organized and with a sense of urgency;
- Meticulous and with strong attention to details;
- A very good understanding of Philippines geography is a preferred
- Can work onsite in Makati City, NCR
- Department
- Technical & Operations
- Role
- Scheduler
- Locations
- Philippines, Makati