Junior System Analyst
We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across
23 countries and we are looking for a System Analysis to join our team. Our teams are
collaborative, vibrant and fast-growing and all team members are empowered with the freedom
to influence our business with ideas that drive innovation and efficiency.
This position is required to work in office.
Responsibilities
Testing new requirement for customer satisfaction
Perform daily system monitoring, verifying integrity and availability of all hardware, server resource and key process
Ensure all inbound support for software products, API, system reporting, webservice queries are addressed in a timely, professional and well-informed manner.
Solve technical questions related to APIs, 3rd party integrations, as well as new feature complexities.
Investigate and resolve customer requests and queries using varied ticketing, content, and task management tools.
To identify and locate errors/bugs in the application developed by company R&D.
To provide and propose solution related to API and Webhook including addressing basic API Issues
Requirement
Comfortable to work in Office.
Knowledge and experience with SQL and APIs
Degree in any field, with preference in Computer Science, Engineering, Information Technology
New Graduated are also welcome.
Minimum of 1 year experience Backend Dev, Software Engineer, Application support, Software Tester, Automation Developer, System Analyst, API Support or any related field
Fully computer Literate with experience/Knowledge Application Support and Web Services;
Knowledge in Java.script, Python would be advantage.
Strong analytical problem-solving skills with an out-of-box approach in providing solutions
- Department
- Research & Development
- Role
- Application Support Administrator (SQL)
- Locations
- Thailand, Bangkok