Responsible for managing the collection of outstanding debts from clients and customers. Inform customers of their overdue bills and attempt to collect payment to mitigate company losses.

Responsibility

● Reviewing the company debtor list.

● Contacting customers and informing them of their overdue bills.

● Advising customers on their payment options and suggesting methods of payments.

● Negotiating suitable payment plans.

● Maintaining customer payment records.

● Preparing customer financial statements for banks and the state credit department.

● Writing final notice warnings to customers when payments are not being made.

● Instituting legal action when customers fail to pay their debt.

● Responding to customer queries.

● Contacting lawyers and insurance agencies to facilitate payments.

● Perform other duties as assigned by the Finance Manager.

Requirements

● Bachelor’s degree in accounting, business management, or a similar field.

● Previous experience working as a Collections Officer.

● Excellent negotiating skills.

● Good written and verbal communication skills.

● Familiarity with state debt collection laws.

● Knowledge of payment plans and accounting procedures.

● Knowledge of office and accounting software.